OnPoints.it
Step by Step

User GuidesLearn by Doing

Comprehensive guides to help you master OnPoints.it and maximize your productivity

Getting Started

Learn the basics and get your first ticket system running

Team Management

Set up roles, permissions, and user management

Automation & Workflows

Automate repetitive tasks and create custom workflows

Advanced Features

Master advanced features like SLA, CMDB, and more

Video Tutorials

Watch step-by-step video guides

Essential Guides

  • 1.
    Setting up your workspace
    Initialize your organization
  • 2.
    Creating your first ticket
    Learn the basics
  • 3.
    Managing team members
    Add and configure users
  • 4.
    Customizing workflows
    Tailor to your needs

Advanced Guides

  • 1.
    SLA configuration
    Set up service levels
  • 2.
    Automation rules
    Create intelligent automations
  • 3.
    Knowledge Base
    Build your help library
  • 4.
    API integration
    Connect external services

Ready to Master OnPoints.it?

Start with our quick start guide and become an expert